1 reviews | Active since Mar 2009
Be warned - DO NOT install Tracker in your vehicle
Yesterday evening as I started driving home from work, my car began to beep - a high pitched whine and my reverse lights began flashing on and off. It was extremely annoying driving with this whine. The sound is not the beep of when you leave your lights on or when you don't have your seat belt on. Even when the car is switched off and key is out of the ignition, the flashing and whining continue, running the battery down. I got home and phoned Tracker as I suspected it was a Tracker problem. The Tracker agent on the phone told me it certainly was NOT a tracker issue. I then took the car to the garage who said was a tracker issue and I must call tracker to come out and fix it. Now Tracker tell me I must wait 2 or 3 days before they can come out to repair it. I said I could not wait that long - I need a car to get to work. They are adamant it cannot be done sooner. All I ask now is that they come and remove it forever. I don't want the unit. I will gladly pay the R395 to have the unit removed. Their service is too slow. I cannot be without my car for this long. This is not what they promised when I got the unit installed many years ago. Please Tracker - just come and take it out!!
Your complaint dated the 29th of October 2015 has been noted.
Please be advised that we are currently investigating and will revert to you shortly.
Thanking you for your patience.
Ghitte Brandt
Tracker Customer Care
Best regards,
Your complaint dated the 29th of October 2015 has been noted.
Please be advised that we are currently investigating and will revert to you shortly.
Thanking you for your patience.
Ghitte Brandt
Tracker Customer Care
Best regards,
