Bad treatment by Tracker

<p>I visited the tracker head office in Doornkloof in October 2016 to have a tracking device fitted onto my car. While waiting at their reception for the fitment to be completed, one of the workers comes and informs me that one of the staff members has bumped my car in the premises. I went to the scene and the lady who bumped me Ms Kotie Louw explained herself, apologised and assured me that she was going to make sure that i am not inconvienced and that my car was going to be fixed by tracker asap. Since then, i have been battling to get attention from Tracker to fix my car and ms Louw has not bothered to contact me to follow up on the promise she made. A few weeks ago i contacted their customer service to lodge a complaint, i was told that the matter would be attended to in 48 hours and that i should expect a call shortly afterwards, to date nothing has happened.</p>