KR
Kewp R
1 reviews | Active since Oct 2024
30 Oct 2024, 10:33
Bad sevice from Tracker Connect
Iv'e been with Tracker for many years but have decided to change to another tracking company. Since middle September I have been trying to contact Tracker to en my contract with them. Now you try to contact them to end a contract - it is nigh impossible! When I finally got through the lady said I still have to pay end September and that I will still have cover for October but then my debit order will be cancelled. Now they've send me a "reminder" that my debit order will go off on 1 November ! I tried to stop it at ABSA but - sorry - you must stop it at the business. Now I ask. How in this world do you stop it at the ... Business if they refuse your calls - yes they do not even answer!
Helpful (0)
Replies (4)0
Replies (4)
Tracker Connect's replyOfficial
30 Oct 2024, 11:01Good day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Best regards,
Tracker Connect's reply30 Oct 2024, 11:01
Official
Good day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Best regards,
KR
Kewp R's updateReviewer Update
02 Nov 2024, 06:47So after 2 days Tracker sent me an e mail. Great. I informed them that the contract was not in PG Roos's name, but in H Roos. No reply. This morning I got a message from the bank that they debited our account again! Their admin is clearly useless!
KR
Kewp R's update02 Nov 2024, 06:47
Reviewer Update
So after 2 days Tracker sent me an e mail. Great. I informed them that the contract was not in PG Roos's name, but in H Roos. No reply. This morning I got a message from the bank that they debited our account again! Their admin is clearly useless!
KR
Kewp R's updateReviewer Update
04 Nov 2024, 09:57This morning (4 November2024) Thokozana from Tracker contact me. She was very friendly and sorted everything out in a flash. Thank you Thokozana!
KR
Kewp R's update04 Nov 2024, 09:57
Reviewer Update
This morning (4 November2024) Thokozana from Tracker contact me. She was very friendly and sorted everything out in a flash. Thank you Thokozana!
Tracker Connect's replyOfficial
04 Nov 2024, 10:27 Hi Kewp, we really appreciate your feedback!
Thanks for taking the time to share your positive experience.
Tracker Connect.
Thanks for taking the time to share your positive experience.
Tracker Connect.
Best regards,
Tracker Connect's reply04 Nov 2024, 10:27
Official
Hi Kewp, we really appreciate your feedback!
Thanks for taking the time to share your positive experience.
Tracker Connect.
Thanks for taking the time to share your positive experience.
Tracker Connect.
Best regards,