1 reviews | Active since Jul 2023
Bad service with service and sad not cover sms
Hi, I'm very disappointed with the service from when I started getting SMS that are very cold and not considerate for me as the client.
I am not a customer that is paying for fun, key tag has been sending wrong signals for more than two months. Each SMS is stating call or last sms car tracker is not liable should my car be ****** or I'm hijacked.
Finally, on Friday I complain and got a call to get new key tag. It was delivered 09/11/2023 ,to my surprise it is not connected. I have to go on App Store download app and my phone does not allow the app to follow the prompts on brochure that was delivered.
If I am paying for this pathetic service and I don't have any protection from car tracker, then I will definitely have to check other service providers with low premiums as well. I didn't expect that I have to be the one who does manual connectivity and no follow up call to know of I'm happy and if I have challenges with new key tag.
I checked the app, comments on playstore are not good about the new app that clients have to download. Bad service really.
We are in receipt of your concern and one of our coordinators will get in touch to assist further.
Tracker Connect
We are in receipt of your concern and one of our coordinators will get in touch to assist further.
Tracker Connect
Alert! Your Tracker unit ********* is not functioning optimally. This impacts recovery and service delivery. Contact Tracker via email ***. to resolve.
This shows how you careless about your clients whilst you're driving fancy cars and the cars are visible on the street jolling ,at our premiums expense.
Alert! Your Tracker unit ********* is not functioning optimally. This impacts recovery and service delivery. Contact Tracker via email ***. to resolve.
This shows how you careless about your clients whilst you're driving fancy cars and the cars are visible on the street jolling ,at our premiums expense.
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect