PP
Pieter P
1 reviews | Active since Sept 2011
06 Jul 2021, 12:33
Bad Service / Term and Conditions
I Called to find out why I was charged double on my statement. After waiting to speak to a consultant for 5 min and then was asked again to wait the call was ended. No one bothered to call me back. Called again and they said that you have to pay another month for canceling. Please make sure you read all their terms and conditions before you sign up with Tracker. If you remove a vehicle you will still pay another full month subscription even if the vehicle is sold and no tracking on the vehicle.
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Replies (2)
Tracker Connect's replyOfficial
06 Jul 2021, 13:37 Good Day Pieter D, We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply06 Jul 2021, 13:37
Official
Good Day Pieter D, We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's replyOfficial
07 Jul 2021, 11:06 Good Day Pieter D,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply07 Jul 2021, 11:06
Official
Good Day Pieter D,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect