LR
Lisa R
1 reviews | Active since Aug 2021
22 May 2025, 11:55
Bad service - Mpho Makhila Tracker
I had the worst experience trying to apply for a tracking unit with Tracker. I made an application with Mpho Makhila and she promised to call back to schedule a new date to fit in the tracker. I emailed, called the contact centre and left my number and she never called me back for fitment after the application was made. 5 days later after no assistance or call backs I had to cancel and move to Netstar, which asssisted me same day hassle free.
I’ll never consider Tracker again, very bad service?
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Replies (2)
Tracker Connect's replyOfficial
22 May 2025, 12:19Good day We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply22 May 2025, 12:19
Official
Good day We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's replyOfficial
23 May 2025, 09:02Good day Lisa Ramabulana,
This is to confirm that we have made contact with you.
as discussed, we do not take the matter lightly. We are in the process of investigating your concerns and will deal with it internally.
once again, we would like to apologise for any inconvenience caused.
Thank you
This is to confirm that we have made contact with you.
as discussed, we do not take the matter lightly. We are in the process of investigating your concerns and will deal with it internally.
once again, we would like to apologise for any inconvenience caused.
Thank you
Tracker Connect's reply23 May 2025, 09:02
Official
Good day Lisa Ramabulana,
This is to confirm that we have made contact with you.
as discussed, we do not take the matter lightly. We are in the process of investigating your concerns and will deal with it internally.
once again, we would like to apologise for any inconvenience caused.
Thank you
This is to confirm that we have made contact with you.
as discussed, we do not take the matter lightly. We are in the process of investigating your concerns and will deal with it internally.
once again, we would like to apologise for any inconvenience caused.
Thank you