BB
Byron B

1 reviews | Active since Nov 2021

17 Dec 2021, 09:06

bad service from Tracker the car tracking system

I have been trying to get confirmation of the activation of my tracker unit for nearly a week now. I bought a new Ford and the tracker was installed before delivery. I took delivery but can't drive the car as it is uninsured due to the tracker system NOT being activated by tracker. I sent them the 2 page application documents ( completed and signed ) what more do I need to do ????

0
Replies (3)
Tracker Connect
Tracker Connect's reply17 Dec 2021, 13:50
Official
Good Day Byron,
 We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect 
BB
Byron B's update19 Dec 2021, 09:53
Reviewer Update
Tracker have activated my tracking system BUT ARE TRYING TO RIP ME OFF
I received an SMS from my bank asking me to verify the debit order lodged by Tracker for R500+ pm. I signed for their R199 pm package - WHERE DO THEY COME WITH A DEBIT ORDER OF OVER R 500 pm ?????
Tracker Connect
Tracker Connect's reply20 Dec 2021, 09:51
Official
Good Day Byron, 

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect