LM
Lifenia M
1 reviews | Active since Jul 2018
24 May 2021, 10:45
Bad service from consultant
I called in on the 19th of May to inquire about my account ad oh did I not get the worst service ever from your consultant Seiso Ramohkele yoh yoh that guy must learn to be humble with clients and be patient,unless this is what they are being taught in the company.I am glad i just cancelled my tracker with you guy's I will not be paying so much money and get a person to be arrogant with me and even hang up the phone on me.Thank you for tracking my cars all this time and thank you for the last bad service call.
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Replies (2)
Tracker Connect's replyOfficial
24 May 2021, 11:14Good Day Lifenia M,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's reply24 May 2021, 11:14
Official
Good Day Lifenia M,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's replyOfficial
26 May 2021, 10:05Good day,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect
Tracker Connect's reply26 May 2021, 10:05
Official
Good day,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect