BAD SERVICE EVER ,BAD COMPANY

I HAD A PROBLEM WITH AUTO TRACKER.I NOTICED THAT AUTO TRACKER IS NO LONGER GIVING ME A SERVICE AS PER AGREEMENT AFTER ONE YEAR SIX MONTHS.WHEN I JOINED THEM THEY USED CALL ME IF I TOOK MY CAR FOR SERVICE IF THEY DISCONNECT BATTERY FROM THE CAR OR IF THE BATTERY IS FLAT.I CALLED THEM AND I SPOKE TO THESHNIE NAIDOO FROM COMMERCIAL DEPARTMENT AND SHE PROMISED TO FIX THE MATTER FOR A YEAR.I THEN CALLED HER AGAIN SHE CONTINUE TO PROMISED ME TO FIX THE MATTER.I CALLED HER EIGHT TIMES SHE COULD NOT HELP ME OR CALLED ME .I DECIDED TO STOP PAYMENT AS THERE WAS ONE WANT TO HELP ME OR CALLED ME TO EXPLAIN WHAT WAS THE PROBLEM.MY PROBLEM WAS I WAS NO LONGER PROTECTED .WHEN I DISCONNECTED MY BATTERY THERE WAS NO ONE CALLED ME TO FIND OUT IF MY CAR IS SAFE OR WITH ME WHILE I AM PAYING THEM EVERY MONTH.AS WE SPEAKING THEY DECIDED TO TAKE ME TO THEIR LAWYER & I HAVE BEEN HIJACKED ON THE 30 APRIL MY INSURANCE COULD NOT HELP BECAUSE OF THE ISSUE OF THE TRACKER .HERE IS THEIR NUMBER ********** 378 THESHNIE NAIDO.TILL TODAY THEY ARE STILL INVESTIGATING WHAT WAS THE PROBLEM AND I AM STILL WAITING FOR THEIR CALL.HERE IS MY ID NO ********** 471081 TEL NO ********** 316