CS
CRYSTELLE S

1 reviews | Active since Feb 2013

19 Feb 2025, 13:25

BAD SERVICE

So you handed ne over after numerous calls and still waiting on call backs. Thats because your call centre agents are so unwilling to help and is you call its like you a burden to them. So are you taking your device out of my car? So disappointed in this

0
Replies (4)
Tracker Connect
Tracker Connect's reply19 Feb 2025, 13:41
Official
Good day Crystelle,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect
Tracker Connect
Tracker Connect's reply19 Feb 2025, 13:56
Official
Good Day Crystelle,
 We confirm having contacted you and explained the resolution process of your query. 

We further confirm that the query on your account has been amicably resolved.    We would like to take this opportunity to thank you for doing business with our Company. 
Tracker Connect
CS
CRYSTELLE S's update19 Feb 2025, 14:00
Reviewer Update
Thank you for the assistance. This was sorted out very easy. Much appreciated
Tracker Connect
Tracker Connect's reply19 Feb 2025, 14:13
Official
Good Day Crystelle,

Thank you for the feedback.

Tracker Team