PM
Precious M
1 reviews | Active since Sept 2022
01 Jun 2026, 13:29
Bad service
Disappointed in the service, every month I have been calling regarding my debit order issue,an error that was made by your consultant,for 5 months I have been calling that you debit your premium but you never do and every time I am told it will be fixed .
Sent an email on your app about debit order not going off, even spoke to an employee that assured me the matter is fixed but it was a lie like every other month iv been told .
Please know I will be cancelling that policy and I will not pay a single cent for the cancellation fee cause you are failing to uphold your part.
Helpful (0)
Replies (2)0
Replies (2)
Tracker Connect's replyOfficial
01 Jun 2026, 14:04Good day Precious,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you.
Tracker Connect
Tracker Connect's reply01 Jun 2026, 14:04
Official
Good day Precious,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you.
Tracker Connect
Tracker Connect's replyOfficial
02 Jun 2026, 14:33 Good day Precious,
We confirm that we have made contact and provided assistance regarding the billing query. We further confirm that the matter has now been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
TB
We confirm that we have made contact and provided assistance regarding the billing query. We further confirm that the matter has now been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
TB
Tracker Connect's reply02 Jun 2026, 14:33
Official
Good day Precious,
We confirm that we have made contact and provided assistance regarding the billing query. We further confirm that the matter has now been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
TB
We confirm that we have made contact and provided assistance regarding the billing query. We further confirm that the matter has now been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
TB