AM
Anna M
1 reviews | Active since Jun 2019
27 Sept 2021, 09:29
BAD SERVICE & ******
I am writing this message as a formal complaint and my proof of how Tracker has constantly been taking monies from me for over 2 years and had installed the wrong unit, after I wasted my resources to try and follow up as usual they went silence.. I want them to formally take out that stupid unit the put on my brand new car and wasted my time again for the second time. I will go to a company worthy of my monies and services that they will deliver can be unmatched I have had enough of these ****** and I want all my monies which they used to take for the wrong unit and the one they installed last week which is also wrong I no longer want their business, I am sick and disgusted with their incompetency.
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Replies (5)0
Replies (5)
Tracker Connect's replyOfficial
27 Sept 2021, 10:20Good day Anna,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply27 Sept 2021, 10:20
Official
Good day Anna,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
AM
Anna M's updateReviewer Update
27 Sept 2021, 10:34Your reply doesn't move me I literally wasted all of my resources on you guys and on the other hand I am paying for a service, how am I honestly benefiting from this, I have been with you for years and have used your devices on almost every car I have owned. Now you just literally crossed the line and please make sure that whoever tries to call me they have all their ducks in a row I am in no position to re-explain myself for the 100th time without any assistance this is honestly sickening to the core.
I am done playing games with you, your supervisors are always protecting their team mates and not willing to make them accountable for ruining my times worth and inStalling a WRONG UNIT ON MY BRAND NEW CAR..AGAIN AND THIS IS NOT FIRST......
I am done playing games with you, your supervisors are always protecting their team mates and not willing to make them accountable for ruining my times worth and inStalling a WRONG UNIT ON MY BRAND NEW CAR..AGAIN AND THIS IS NOT FIRST......
AM
Anna M's update27 Sept 2021, 10:34
Reviewer Update
Your reply doesn't move me I literally wasted all of my resources on you guys and on the other hand I am paying for a service, how am I honestly benefiting from this, I have been with you for years and have used your devices on almost every car I have owned. Now you just literally crossed the line and please make sure that whoever tries to call me they have all their ducks in a row I am in no position to re-explain myself for the 100th time without any assistance this is honestly sickening to the core.
I am done playing games with you, your supervisors are always protecting their team mates and not willing to make them accountable for ruining my times worth and inStalling a WRONG UNIT ON MY BRAND NEW CAR..AGAIN AND THIS IS NOT FIRST......
I am done playing games with you, your supervisors are always protecting their team mates and not willing to make them accountable for ruining my times worth and inStalling a WRONG UNIT ON MY BRAND NEW CAR..AGAIN AND THIS IS NOT FIRST......
AM
Anna M's updateReviewer Update
27 Sept 2021, 11:53If anyone deduct any amount from my account then we will have another huge problem, I am suddenly getting SMS's that you guys will deduct monies (700) + (45) Rands, can someone just call me to explain what on earth is happening and provide me with answers otherwise I will reverse all the amounts you are taking without bothering to do the right thing a simple lousy unit you failed to do that.
AM
Anna M's update27 Sept 2021, 11:53
Reviewer Update
If anyone deduct any amount from my account then we will have another huge problem, I am suddenly getting SMS's that you guys will deduct monies (700) + (45) Rands, can someone just call me to explain what on earth is happening and provide me with answers otherwise I will reverse all the amounts you are taking without bothering to do the right thing a simple lousy unit you failed to do that.
AM
Anna M's updateReviewer Update
27 Sept 2021, 15:29The day is over and no one has tried to even call, I am honestly done with all of this.
AM
Anna M's update27 Sept 2021, 15:29
Reviewer Update
The day is over and no one has tried to even call, I am honestly done with all of this.
Tracker Connect's replyOfficial
28 Sept 2021, 17:43Good Day,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Regards,
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Regards,
Tracker Connect
Tracker Connect's reply28 Sept 2021, 17:43
Official
Good Day,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Regards,
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Regards,
Tracker Connect