PT
Palesa T
1 reviews | Active since Jul 2021
06 Jun 2022, 14:53
Bad service, ****** and ***********
Hellopeter I no longer know what to do, on the 16th of May I received a call from Tracker telling me I will not be refunded as the premiums have been credited. This was advised after they promised to pay me back and have me take another contract with them, I told them since I have been credited I would like to cancel my contract with them because I feel they ******* me to sign a contract with them
The lady Vuyokazi refused to put me through to their legal department, she was so impatient and forceful. I asked her to listen to recordings and call me back but she has not
Please advise on what steps I could take because this is depressing and I no longer know what to do
Helpful (0)
Replies (2)0
Replies (2)
Tracker Connect's replyOfficial
06 Jun 2022, 15:09 Good Day Palesa,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply06 Jun 2022, 15:09
Official
Good Day Palesa,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's replyOfficial
07 Jun 2022, 14:11 Good Day Palesa,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply07 Jun 2022, 14:11
Official
Good Day Palesa,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect