ND
Ntombikayise D

1 reviews | Active since Oct 2024

02 Dec 2024, 08:57

Bad service

Every month I come on here because this seems to be the only way I get help. The app is not updating my trips, sometimes doesn’t log a trip at all. I have been calling for over a week now and I still have not been assisted! This is really frustrating because I pay and not receive service due to me! Your services are truly the worst.

0
Replies (2)
Tracker Connect
Tracker Connect's reply02 Dec 2024, 09:16
Official
Good day 

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. 

It is our intent to help you reach a prompt resolution of this matter. 

We will revert to you shortly. 

Tracker Connect 
Tracker Connect
Tracker Connect's reply12 Dec 2024, 09:09
Official
Good day Ntombikayise Dzivhani, We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.   We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. Tracker Connect