BS
Ben S

1 reviews | Active since Aug 2014

07 Feb 2019, 09:13

Bad service and Rip-off company.

I sold my vehicle that was fitted by Tracker device and send a letter to tracker requesting them to install it on the new vehicle. I was told by a very rude lady that I have a contract with them and that I had to pay an amount of R750,00 to change it to the other vehicle. This amount is the same as installing a new device. Then they also gave me another option: Pay an amount of R1100 and the contract would be finish. Meantime I receive notice that my device is not functional and I must bring it to them for inspection. There is also an amount payable but I refuse to do it because I sold the vehicle.

From two weeks ago I receive 8 calls per day from Norman Bissett & Associates, harassing me for an amount of R 460,00, which according them I am in arrears.

I tried to settle the account but either they don`t understand me and are very rude. I will also never do business with them and warn people about their conduct.

0
Replies (2)
Tracker Connect
Tracker Connect's reply07 Feb 2019, 11:21
Official
Good day Ben Smit,
 We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. 
 It is our intent to help you reach a prompt resolution of this matter.
 We will revert to you shortly.
Tracker Customer Care
 
 
Tracker Connect
Tracker Connect's reply07 Feb 2019, 12:29
Official
Good day Mr. Smit,

This is to confirm that we made contact with you and further feedback has been e-mailed to you as discussed.

Should you require further assistance please do not hesitate to contact us.

Regards,

Tracker Customer Care