JVdB
Johan Van den Berg

1 reviews | Active since Jan 2011

12 Apr 2015, 09:53

BAD SERVICE AND PRODUCT

i installed tracker and tom tom fleet management in my trucks. since installation of this units i have been having technical difficulties with this units.. When reporting this problems to tracker it is escalated to Tom TOM and<br> this is going back and thro.<br> Cant speak to senior management or anyone at tracker with authority regarding this problems as all is problems<br> is mainly the tom tom fleet system they sold me. Cant speak to TOM TOM either. The tracking report is not up to date and they dont activate international roaming as needed. Any fleet owner should very wary of using TOM TOM FLEET<br> <br> This is a breach of contract as they dont deliver the service as per contract. I am now cancelling with tracker/tom tom

0
Replies (1)
Tracker Connect
Tracker Connect's reply13 Apr 2015, 07:39
Official
Hello corvette,

Your complaint dated the 12th of April 2015 has been noted.

Please be advised that we are currently investigating same and will revert to you shortly.

Thanking you for your patience.

Shaakier Hartley
Tracker Customer Care