1 reviews | Active since May 2013
BAD SERVICE AND CONSUMER LAW NOT FOLLOWED
<p>Good day</p> <p> </p> <p>I spoke with my miway insurance they said i must please get a tracker then i get an ambulance and so on so i said yes, tracker phoned and came and installed it, the tech that installed it said be careful as the insurance company uses the tracker for their gain?????? ok month end no deductions, second month no deductions???????????? i have been mailing and phoning them but nothing now the tell me that my account details was not captured?????????????!!!!!!!!!!!!! how the hell is that possible???????????? then I said well come and take it back, with this the consultant rep**** no court of law will see my point?????? really?????? I want that thing out of my car ASAP they then said I need to pay over R1000 I said no.</p> <p> </p> <p>Still nothing has been done about this?????????? now this month they are going to deduct R500 HALLLLLLOOOOOO THE AGREEMENT WAS R115 NOW BECAUSE THEY DID NOT CAPTURE MY DETAILS I MUST PAY FOR THEIR MISTAKES???????????????????????????????</p>
Good day Richardo,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Kind regards,
Brian Khumalo
Customer Care Team
Good day Richardo,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Kind regards,
Brian Khumalo
Customer Care Team
Good day Richardo,
We confirm having made contact with you earlier today and discussed your query. An email has also been sent to you with the request.
Tracker Connect,
Maroba Kekana
Good day Richardo,
We confirm having made contact with you earlier today and discussed your query. An email has also been sent to you with the request.
Tracker Connect,
Maroba Kekana
Good day
As explained I would like management to contact me and i would like the tracker removed asap, I cant pay R500 because someone did not do their work, how can I trust tracker to get my ****** car if I need to let them know there is something wrong with my account with them? and everyone keeps telling me its a binding contract how was it binding in the first 2 months, I did not even receive sms nothing because their was no information captured and that is not my fault, so I need the tracker out, your technician that install the tracker also trashed your name as they told me that you guys let the insurance company get records of my driving. Your consultants must also learn not to tel people to take us to court that as well makes me trust tracker less, so I really need this thing out of my car
Good day
As explained I would like management to contact me and i would like the tracker removed asap, I cant pay R500 because someone did not do their work, how can I trust tracker to get my ****** car if I need to let them know there is something wrong with my account with them? and everyone keeps telling me its a binding contract how was it binding in the first 2 months, I did not even receive sms nothing because their was no information captured and that is not my fault, so I need the tracker out, your technician that install the tracker also trashed your name as they told me that you guys let the insurance company get records of my driving. Your consultants must also learn not to tel people to take us to court that as well makes me trust tracker less, so I really need this thing out of my car
Good day Richardo,
We confirm that management made contact with you on the 26/07/2017 to discuss your query. An email was also sent you on the same day, with a conclusion.
Thank you for your continued support to Tracker.
Tracker Connect,
Maroba Kekana
Good day Richardo,
We confirm that management made contact with you on the 26/07/2017 to discuss your query. An email was also sent you on the same day, with a conclusion.
Thank you for your continued support to Tracker.
Tracker Connect,
Maroba Kekana
just now I recieved a call with issues regarding this again now i thought this was sorted but ok since tracker can't leave this alone I WANT THE THING OUT OF MY CAR ASAP
just now I recieved a call with issues regarding this again now i thought this was sorted but ok since tracker can't leave this alone I WANT THE THING OUT OF MY CAR ASAP
Good day Richardo,
We confirm that management has spoken to you, with a follow up arranged.
Tracker Connect,
Maroba Kekana
Good day Richardo,
We confirm that management has spoken to you, with a follow up arranged.
Tracker Connect,
Maroba Kekana
Good day Richardo,
We confirm that our management have made contact with you earlier today and assisted with resolving your query.
Thank you for your continued support to Tracker.
Tracker Connect,
Maroba Kekana
Good day Richardo,
We confirm that our management have made contact with you earlier today and assisted with resolving your query.
Thank you for your continued support to Tracker.
Tracker Connect,
Maroba Kekana