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shaheed A
1 reviews | Active since Mar 2013
25 May 2015, 12:40
Bad service all round.
I was recently informed by my insurance company that I would need a tracker installed in my vehicle to get lower premiums. When I first started the process to get my device installed, I had to deal with *********** call center staff who couldn't care to contact me at reasonable times. Finally, after a long battle, I got the device, but then got a report from them that the device is malfunctioning and that a technician would be dispatched to repair it. I've been waiting for quite a few days now and the vehicle cannot be tracked in case of theft. I would not recommend this supplier to anyone, and would rather pay a lot more money to deal with a company that keeps their promises.
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Replies (1)Tracker Connect's replyOfficial
25 May 2015, 12:50Hello shaheedlegion,
Your complaint dated the 25th of May 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Ghitte Brandt
Tracker Customer Care
Your complaint dated the 25th of May 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Ghitte Brandt
Tracker Customer Care
Best regards,
Tracker Connect's reply25 May 2015, 12:50
Official
Hello shaheedlegion,
Your complaint dated the 25th of May 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Ghitte Brandt
Tracker Customer Care
Your complaint dated the 25th of May 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Ghitte Brandt
Tracker Customer Care
Best regards,
