AN
Antoinette N
1 reviews | Active since Oct 2017
13 Oct 2021, 15:05
Bad service
Just now I went to my Tracker app and I noticed my car was not were l left it this morning it gave me a different location. This is so stressful bcos when I called in they told me that the hasnt moved so basically the app is ****. I'm stressing so much bcos of this false notifications
Helpful (0)
Replies (4)0
Replies (4)
Tracker Connect's replyOfficial
13 Oct 2021, 15:55Good Day Antoinette N,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply13 Oct 2021, 15:55
Official
Good Day Antoinette N,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's replyOfficial
13 Oct 2021, 16:57Good day,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply13 Oct 2021, 16:57
Official
Good day,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
AN
Antoinette N's updateReviewer Update
13 Oct 2021, 19:00Thabang from Tracker called me and explained what happened and apologized on behalf of Tracker. He was very helpful and apologetic for what happened to what happened with my app. Im very happy to have dealt with someone like him who loves his job and takes care of customers. I would again say thanks to him for being such a humble and patient man.
AN
Antoinette N's update13 Oct 2021, 19:00
Reviewer Update
Thabang from Tracker called me and explained what happened and apologized on behalf of Tracker. He was very helpful and apologetic for what happened to what happened with my app. Im very happy to have dealt with someone like him who loves his job and takes care of customers. I would again say thanks to him for being such a humble and patient man.
Tracker Connect's replyOfficial
15 Oct 2021, 07:33Good Day Antoinette,
We continually strive to improve our levels of service and support to our customers therefore we are delighted that your experience with Tracker was positive.
Tracker Connect
We continually strive to improve our levels of service and support to our customers therefore we are delighted that your experience with Tracker was positive.
Tracker Connect
Tracker Connect's reply15 Oct 2021, 07:33
Official
Good Day Antoinette,
We continually strive to improve our levels of service and support to our customers therefore we are delighted that your experience with Tracker was positive.
Tracker Connect
We continually strive to improve our levels of service and support to our customers therefore we are delighted that your experience with Tracker was positive.
Tracker Connect