SK
STEVEN K
1 reviews | Active since Oct 2012
19 Apr 2023, 12:27
BAD SERVICE
On the 4th of April i called the office of Tracker and cancelled my policy and there was some money that was owed to me , fine then all the public holidays come and they couldn't release the money , i then sent another message on Hello peter and this was the response that i got.
Thank you for submitting your concern.
Our records indicate that your refund was loaded on the 06-APR-2023.
Please take note that the 7th and 10th were public holidays and our turn around time for refunding clients is 2 to 5 working days.
Thabang Selibi Customer Experience Co-Ordinator
WHAT IS THE DATE TODAY , when tracker wants there money it come off straight away
Stoop sending false promises. .
Helpful (0)
Replies (2)0
Replies (2)
Tracker Connect's replyOfficial
19 Apr 2023, 13:23Good Day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply19 Apr 2023, 13:23
Official
Good Day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's replyOfficial
20 Apr 2023, 09:40Good Day
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.
please refer to the email sent
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.
please refer to the email sent
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply20 Apr 2023, 09:40
Official
Good Day
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.
please refer to the email sent
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.
please refer to the email sent
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect