kJ
kruger J
1 reviews | Active since May 2015
19 Jan 2023, 11:41
Bad service
Bad Bad experience with tracker. 15/1/23 my vehicle was ******. within 2 minutes I call tracker, and they couldn't trake my vehicle anymore. Last signal where my car was parked. Only once the police found the car ( no help from tracker) did they pick up the signal again. I send them a complain and asked a concultant to contact me. 19/1/23 still nobody adrressed my complaint. 18/1/23 at home I logged in to my app, and it showed my vehicle is in Maputo. I phoned them and they assurred me the vehicle is still at SAPS. Then why does my app show differant. As soon as this insurance matter is sorted out, I cancel with them.
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Replies (3)
Tracker Connect's replyOfficial
19 Jan 2023, 15:15Good Day ,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply19 Jan 2023, 15:15
Official
Good Day ,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
kJ
kruger J's updateReviewer Update
23 Jan 2023, 08:15It is 23/1/2023 now. I am still waiting for any response from your company.
kJ
kruger J's update23 Jan 2023, 08:15
Reviewer Update
It is 23/1/2023 now. I am still waiting for any response from your company.
Tracker Connect's replyOfficial
25 Jan 2023, 11:56 Good day Johan,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply25 Jan 2023, 11:56
Official
Good day Johan,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect