CJ
CHARLENE J

1 reviews | Active since Feb 2017

27 Mar 2017, 12:47

Bad Service

<p>I am existing client at Tracker and have been struggling to get assistance. The call centre is of no assistance as you are transferred from pillar to post if you are lucky enough to have your call answered.</p>

0
Replies (3)
Tracker Connect
Tracker Connect's reply27 Mar 2017, 12:54
Official

Good day Charlene de Jongh,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a resolution of this matter.

We will revert to you shortly.

Tracker Connect,

Innocentia Maluleke

Tracker Connect
Tracker Connect's reply27 Mar 2017, 15:18
Official

Good day Charlene de Jongh,

Please accept our sincere apologies for the inconvenience this might have caused.

We confirm to have contacted you and assisted accordingly.

Thanking you for the continued support.

Kind regards,

Tracker Connect

Innocentia Maluleke

CJ
CHARLENE J's update27 Mar 2017, 15:19
Reviewer Update

Thank you for your effecient and professional assistance Innocentia, it is much appreciated.

Kind Regards

Charlene