LS
Letty S

1 reviews | Active since Oct 2016

03 Oct 2016, 13:28

Bad service

<p>Had a tracking unit installed on my vehicle in 2012 by Tracker. January 2016 the went for repairs after an accident nd the unit was discovered during repairs of the vehicle. I phoned TRACKER nd informed them and they said they contact me to inform me about the installation of another unit. I have been paying monthly even though I ddnt have a tracking device in my car.until May. Suddendly I'm receiving phonecards from attorneys telling me my account is been handed over. Why? I don't know. Whenever I call TRACKER to enquire I'm being transferredfrom one consulted to another and promised to be given feedbacks but DOLOLO till today</p> <p> </p>

0
Replies (2)
Tracker Connect
Tracker Connect's reply04 Oct 2016, 06:39
Official

Hi Letty,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Ghitte Brandt


Tracker Connect

Tracker Connect
Tracker Connect's reply04 Oct 2016, 09:33
Official

Hi Letty,

We attempted to call you to assist with your query, we were advised you were on the call with us, please advise us if all is sorted or when we can call you back to assist.

Brian Khumalo

Tracker