1 reviews | Active since May 2016

09 May 2016, 17:16

Bad service

<p>I bought a new Fortuner &nbsp;on 8 april 2016 and had a unit installed.On friday the 06 may I found my system not to be working.On quering at tracker on 09 may the told me that theres no record of the new car on the system.I have a certificate of inst.They never removed my vw from the system and updated the new car.For a month I was assuming it was working.Till date I recieved no calls to rectify the matter after visiting, mails and calls.I had to make use off another tracking service today.This afternoon tracker phoned me again for a car I didnt have in my posision for over a month.Nobody seems to care to rectify the matter.They are suppose to be the best???Im so disapointed.People please check that your sytems are working by testing them yourself and not taking someone elses word for it.</p>

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Replies (2)
Tracker Connect
Tracker Connect's reply13 May 2016, 12:55
Official
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Najma Sallie Tracker Connect
Tracker Connect
Tracker Connect's reply31 May 2016, 14:00
Official

We confirm having contacted you and explained the resolution process of your query.

Najma Sallie

Tracker Connect