bad service
I have cancelled tracker on the system after I had my car written off and I have not received a letter nor an email to confirm the latter. I am really disappointed at the level of service and lack of response thereof. You guys continued to deduct and send SMS after a cancellation had been done. I want you to stop with the deductions and SMS's as they are not needed since I don't have a car at the moment. STOP IT
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Replies (2)0
Replies (2)
Tracker Connect's replyOfficial
04 Dec 2019, 16:57Good day Mzwakhe,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's reply04 Dec 2019, 16:57
Official
Good day Mzwakhe,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's replyOfficial
05 Dec 2019, 09:15Good day Mzwakhe,
We confirm having contacted you and assisted with your concerns.
Should you require further assistance please don't hesitate to contact us.
Regards,
Tracker Connect
We confirm having contacted you and assisted with your concerns.
Should you require further assistance please don't hesitate to contact us.
Regards,
Tracker Connect
Tracker Connect's reply05 Dec 2019, 09:15
Official
Good day Mzwakhe,
We confirm having contacted you and assisted with your concerns.
Should you require further assistance please don't hesitate to contact us.
Regards,
Tracker Connect
We confirm having contacted you and assisted with your concerns.
Should you require further assistance please don't hesitate to contact us.
Regards,
Tracker Connect