Bad Service

<p>Dear Tracker,</p> <p> </p> <p><br />Last week I raised a complaint regarding fitment of a new device in my new vehicle and that I need to pay R700 for cancellation fee to move the policy to the new vehicle.</p> <p>This occured on the 4th of August 2017. I then decided to pay the R700 and continue with a new policy on the new vehicle.</p> <p>Since then I needed to contact Tracker to arrange fitement of the new device no one contacted me as requested.</p> <p>We arranged the device to be fitted this morning the person came late. I had someone in my office and could come straight away.</p> <p>The technician then left. </p> <p>I can wait for him but he can't wait for me!!</p> <p>No one contacted me with regards to a new arrangement or excuse for the bad attitude.</p> <p>I'm sure that you are well aware that the insurance company stipulates that a tracking device should be fitted with in 7 days.</p> <p>So currently I'm not insured and if anything happens Tracker will be held accountable.</p> <p>Please contact me to CANCEL the policy.</p> <p>R500 is nothing to pay extra just to get rid of poor service delivery!!!!</p> <p> </p> <p><br />Regards,</p> <p>Mr FJ du Preez</p>