SH
Sanele H
1 reviews | Active since Oct 2020
23 Nov 2020, 05:12
Bad service
I have recently (2 weeks ago) installed a tracker device on my car. Till to date I have not received any SMS or call from them regarding my password to log into the app. Next thing end of the month they will want to debit my account for a service I have not received. How on earth is a tracker installed 2 weeks ago still not functioning? I am even adamant to contact their office because I will be told to wait. Can this be fixed because I will not pay for a device that I am not even sure is functional or not.
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Replies (2)
Tracker Connect's replyOfficial
23 Nov 2020, 08:13Good Day Sanele,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply23 Nov 2020, 08:13
Official
Good Day Sanele,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
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Sanele H's updateReviewer Update
23 Nov 2020, 10:17Thank you for the response. I got the help I needed. I commend you for the quick response and taking the matter serious
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Sanele H's update23 Nov 2020, 10:17
Reviewer Update
Thank you for the response. I got the help I needed. I commend you for the quick response and taking the matter serious