CE
Charmaine E

1 reviews | Active since Mar 2009

19 Jan 2021, 17:57

Bad or no service

Ever since we added a car to Tracker, they have *****ed up the Account. They are unable to correct the problems on their system. We are not even able to cancel a month to month subscription as we get shifted from one department to another. Yet they threatened us with legal action for their mesup. And a with all these problems we ask them to test the units to find they are not working since last year. They have even imp**** that we have tampered with the units.There is proof of all that we have noted here.

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Replies (2)
Tracker Connect
Tracker Connect's reply20 Jan 2021, 07:35
Official
Good Day Charmaine,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect 
Tracker Connect
Tracker Connect's reply21 Jan 2021, 16:06
Official
Good Day Charmaine 
 We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.    We would like to take this opportunity to thank you for doing business with our Company.  If there is absolutely anything else we can help you with, please feel free to contact us at any time. 

Tracker Connect