Bad, non-existent service from Tracker

The tracker device on my vehicle does not register any movement on my vehicle for the last TWO MONTHS. I have reported this issues SEVERAL times. On FIVE separate occasions the call center operator promised to send a technician to my address to repair or replace the unit, Tracker confirmed these appointments via e-mail, but for ALL FIVE appointments NO technician ever arrived as promised and no-one ever called back with an explanation. For each of the appointments I had to arrange time off from work to sit and wait for BAD, NON-EXISTENT SERVICE. The Tracker device is still not working.

USELESS PRODUCT as tracking device is not registering movement BAD CLIENT SERVICE as Tracker do not keep their appointments BAD AFTER CARE as no-one bother to call back with any explanations or apology