EK
Ebenicia K
1 reviews | Active since Dec 2017
16 Dec 2021, 07:39
Bad customer service
I arranged for a new debit date in November allready as I have resigned and started a new job. The agent confirmed that no debit would go off on the 15th, and only the 29th as per my request. Yet my account was debited on the15th. This leaves me with a bad credit score, bank charges and missed debit order record. I'm very upset.
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Replies (2)
Tracker Connect's replyOfficial
17 Dec 2021, 08:13Good day Ebenicia K
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly.
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly.
Tracker Connect's reply17 Dec 2021, 08:13
Official
Good day Ebenicia K
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly.
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly.
Tracker Connect's replyOfficial
17 Dec 2021, 11:26Good day Ebenicia K
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply17 Dec 2021, 11:26
Official
Good day Ebenicia K
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect