PM
Peter M

1 reviews | Active since Jun 2017

18 Sept 2019, 09:34

Bad Customer Service!!!!!!

Just received a call from a Debt Collecting Company regarding Arrears with my Tracker Account? Funny thing is...I sorted this all out over the phone with a Consultant from Tracker in August-changed my banking details; friendly service, however, come end of August NO DEBIT ORDER goes off???? Send an e-mail to Tracker-NO RESPONSE????? Really thinking of going over to another service!!!!

0
Replies (2)
Tracker Connect
Tracker Connect's reply18 Sept 2019, 09:40
Official
Good Day,
       We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
PM
Peter M's update18 Sept 2019, 18:26
Reviewer Update
Great news!!!! Tracker actually contacted me and we sorted out the misunderstanding!!!!
HOWEVER, now the Debt Collection company won’t stop calling me??????
Is there anyway that Tracker can maybe inform them to STOP CALLING ME??????