SN
Sinenhlanhla N
1 reviews | Active since Apr 2022
08 Oct 2025, 18:59
Bad customer service
I canceled my tracker few months ago and received a confirmation letter as I sold my vehicle but early this month I received a debit order on my account, but I reversed it as I nolonger have that vehicle and I advised them then they confirmed cancelation.
I received another email with an invoice charging me R60 for unpaid, can someone correct this urgently l.
Helpful (0)
Replies (4)0
Replies (4)
Tracker Connect's replyOfficial
09 Oct 2025, 07:32Good day We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply09 Oct 2025, 07:32
Official
Good day We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's replyOfficial
09 Oct 2025, 16:02Good day Sinenhlanhla,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply09 Oct 2025, 16:02
Official
Good day Sinenhlanhla,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
SN
Sinenhlanhla N's updateReviewer Update
10 Oct 2025, 10:45A special thanks to Boitumelo for attending to my complaint and resolving it on time.....
I would definitely rate your service as 10/10 keep up the good work.
I would definitely rate your service as 10/10 keep up the good work.
SN
Sinenhlanhla N's update10 Oct 2025, 10:45
Reviewer Update
A special thanks to Boitumelo for attending to my complaint and resolving it on time.....
I would definitely rate your service as 10/10 keep up the good work.
I would definitely rate your service as 10/10 keep up the good work.
Tracker Connect's replyOfficial
10 Oct 2025, 10:49Good day Sinenhlanhla,
We are happy to hear that you concerns were resolved in time and that you received great service from Boitumelo.
We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
#WeGotYou Tracker Connect
We are happy to hear that you concerns were resolved in time and that you received great service from Boitumelo.
We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
#WeGotYou Tracker Connect
Tracker Connect's reply10 Oct 2025, 10:49
Official
Good day Sinenhlanhla,
We are happy to hear that you concerns were resolved in time and that you received great service from Boitumelo.
We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
#WeGotYou Tracker Connect
We are happy to hear that you concerns were resolved in time and that you received great service from Boitumelo.
We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
#WeGotYou Tracker Connect