Bad Customer Service

I bought a 2nd hand car which came with its tracker, the previous owner then asked to transfer the contract to my name, on Thursday 21/08/25 we did the change. was then given login details. I later logged in to the app and saw the last update was on 26/07/25. I reported this and was told someone will call be back but nothing happened. On Monday 25/08/25 I emailed then to cancel the agreement. I was then told I should pay a termination fee of R2600.. This unit was never active in my name, both owner and tracker consultants failed to tell me before hand that the unit off, I was miss informed to taking over something that does not work, they both **** to me. I will not pay for this contract can be reversed back to its original owner

My number is ***