BAD CUSTOMER SERVICE

I CALLED TRACKER WITH INTENTIONS TO TEST MY DEVICE AFTER CALLING *** ABOUT 3 TIMES BEING PUT ON HOLD BY THE RECEPTIONIST HESTER I WAS FINALLY PUT THROUGH TO MPHO I EXPLAINED THE REASON FOR MY CALL THEN SHE TOOK MY DETAILS AND ASKED ME TO HOLD WHILE SHE IS STILL CHECKING, SHE PUT ME ON HOLD FOR 11M40S I WAS CALLING FROM MY CELLPHONE, THE NEXT THING I KNOW SHE WAS BACK BUT PUT THE PHONE DOWN ON ME. IN SHOCK I CALL BACK BUT IT WAS AFTER 5H00 SO THE VOICE PROMPT SAID OFFICE HOURS IS TILL 5H00. OK MPHO SO YOU WERE RUSHING TO GO HOME WHY NOT FINISH MY CALL THEN GO HOME??? IM ****ED.