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Phumzile M

1 reviews | Active since Jun 2019

28 Jul 2020, 00:05

Bad Customer service

I've phoned tracker 3 times today to reset my password,I've received 3 passwords but none of them work.Im still unable to log into the app.I spoke to Siya 2 times and Mxolisi.Im sick and tired of the *********** assistance.Tracker shape up or ship out.

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Replies (2)
Tracker Connect
Tracker Connect's reply28 Jul 2020, 07:48
Official
Good Day Phumzile M 
 We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect 
Tracker Connect
Tracker Connect's reply13 Aug 2020, 17:19
Official
Good Day Phumzile M
 We confirm having contacted you in July and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.    We would like to take this opportunity to thank you for doing business with our Company.  If there is absolutely anything else we can help you with, please feel free to contact us at any time. 

Tracker Connect