1 reviews | Active since Feb 2016
Bad customer service
<p>My tracker account has been suspended due to non payment but I gave in my bank details for debit order to be done, and also they claim that I owe them on the prrvious accounts that I had with them on this it was handed over to their arttoneys in 2012 where I settled the accounts so they now come in 2017 they want proof of payment, why now after 5 years and what kind of a company that doesn't keep track of payments made at their bank via deposits, so this means should my current car be stollen it won't be recovered due to suspension of my account</p>
Good day Diamond.
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Kind regards,
Zubair Ebrahim
Tracker Customer Care
Best regards,
Good day Diamond.
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Kind regards,
Zubair Ebrahim
Tracker Customer Care
Best regards,
Good day Diamond,
Please accept our sincere apologies for the inconvenience this might have caused.
We confirm to have contacted you and will await further communication from yourself in order to concluded.
Kind regards,
Innocentia Maluleke
Tracker Customer Care
Best regards,
Good day Diamond,
Please accept our sincere apologies for the inconvenience this might have caused.
We confirm to have contacted you and will await further communication from yourself in order to concluded.
Kind regards,
Innocentia Maluleke
Tracker Customer Care
Best regards,