SM
Samuel M

1 reviews | Active since Feb 2019

01 Oct 2025, 13:31

Bad Customer Experience

Tracker Connect doesn't care about its clients. I have been complaining about a panic button that is not working, so far, no one has reached out to me to give an update. I'm expected to pay their monthly premium.

0
Replies (2)
Tracker Connect
Tracker Connect's reply01 Oct 2025, 15:09
Official
Good day Samuel Masinga,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect 
Tracker Connect
Tracker Connect's reply02 Oct 2025, 15:17
Official
Good day  Samuel Masinga, We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.   We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect