1 reviews | Active since May 2015
BAD BAD SERVICE
Every month I have to fight with Tracker regarding my dad's account.<br> one month they took to little then to much <br> after one lady in customer care (Melissa) assisted me to get it sorted it happens again and her answer was that se has done her part and the finance supervisor will contact me. Belinda did and ininformed me that I can eft the monthly instalment and forward her the proof every month and she will stop the debit order. Guess what??? I paid via eft forward the proof to Belinda and she even gave me a statement <br> the next day I got a call from my dad that Tracker deducted money from his account!!!<br> I e-mailed Belinda and Pricilla and Pricilla told me to forward her the proof of my eft. I informed her to get it from Belinda<br> UP TO DATE NO FEEDBACK<br> TRACKER DOES NOT CARE ABOUT THEIR CUSTOMERS <br> I WILL NEVER DO BUSINESS WITH TRACKER AGAIN AND WILL ADVICE OTHER PEOPLE NOT TO USE TRACKER <br> I WANT THIS SORTED<br> I HAD ENOUGH! !!!<br> TANIA SWANEPOEL
Your complaint dated the 05th of May 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Tebogo Makgatho
Tracker Customer Care
Your complaint dated the 05th of May 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Tebogo Makgatho
Tracker Customer Care
