JL
Jacques L
1 reviews | Active since May 2016
03 Nov 2020, 13:54
Avoid using Tracker connect.
Tracker as a service, and its tracking device as a product are to be avoided. After my contract expired, the device started draining my car battery. I replaced the battery at Battery Centre and asked Tracker to do maintenance on the device. They advised there would be a R590 charge for the call out. I then asked them to take their device out of the car and cancel the contract, to which they advised I would have to pay R380 to have the device rmeoved in order to stop the draining of my battery. Either way - to get it repaired or removed I have to pay. Not fair considering I pay them for the top package - Sleuth - month on month for 4 years , on time, no questions asked. Avoid this service provider.
Helpful (0)
Replies (2)0
Replies (2)
Tracker Connect's replyOfficial
04 Nov 2020, 07:30Good Day Jacques L
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Best regards,
Tracker Connect's reply04 Nov 2020, 07:30
Official
Good Day Jacques L
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Best regards,
Tracker Connect's replyOfficial
04 Nov 2020, 13:55 Good Day Mr Leonard,
We confirm having contacted you and explained the resolution process of your query. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Best regards,
Tracker Connect's reply04 Nov 2020, 13:55
Official
Good Day Mr Leonard,
We confirm having contacted you and explained the resolution process of your query. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Best regards,