CP
CAREL P

1 reviews | Active since Jul 2011

03 Dec 2019, 05:48

Avoid doing business with Tracker Connect, you will regret it!

My new insurer forced me to have tracker installed in my vehicle as part of their requirements. I comp****. Some time later I traded my vehicle in at a dealership for another. I informed my insurer, Miway, who arranged for tracker yet again (they made all the arrangements). Only one problem, tracker installed a new system, started a new contract, and now forces me to pay for two systems! One on my current vehicle, and one in a vehicle I don't even own. I reported it several times, escalated it and was promised they are busy "investigating the matter". Tracker did nothing.After 5 months at the dealership the vehicle was sold. Tracker had sufficient time to remove their device, but opted not to, because why should they, they are earning an (*********) income from it! Refrain from entering into contracts with this company, use any other tracking company, but avoid them, it would be in your best interest!

0
Replies (2)
Tracker Connect
Tracker Connect's reply03 Dec 2019, 08:40
Official
Good Day Carel P 

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect 
CP
CAREL P's update11 Feb 2020, 13:09
Reviewer Update
Problem was resolved, thank you Tracker