Attitude Sucks - Time for a new player in the market - Customers now victims

In July I activated a service from Tracker to get better information on my vehicle. It soon (within a week or two)became annoying receiving emails and SMSs and emails every time I started and stopped / drove my vehicle. Tracker will let you activate services online but if you try to deactivate them their system does not work - but they still happily charge customers for their incompetence. Try phoning - joke - you just get cut off by their call center / system. After 32 minutes on the phone today I got what I anticipated - bad attitude and no joy whatsoever. I asked to speak to somebody senior who can deal with the problem but they would rather lose me as a customer than fix their errors and refuse to accept fault. Seems the only way to get service is to complain like hell and keep them busy and named and shamed. Maybe that is the only way I can get joy - lets see. Time will tell. I wont be silenced till I get a refund for being **********.