ATROCIOUS TREATMENT OF CUSTOMER BY TRACKER

Item: Tracker Connect
Rating: 1
Author: Themba M

I have spent over a year trying to cancel debit orders and keep getting debited. I have sent proof of emails sent but this has not helped. As late as yesterday I get an SMS stating that a debit deduction failed and would be instituted again plus a charge of R 60 will be made against me. Tried to get contacts of senior management to no avail.

Helpful (0)

Replies (2)

Tracker Connect's replyOfficial

01 Oct 2025, 09:40

Good day Themba Mpofu,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect

Tracker Connect's reply01 Oct 2025, 09:40

Official

Tracker Connect's replyOfficial

04 Oct 2025, 10:47

Good day Mr Themba Mpofu,

We confirm having contacted you and explained the resolution process of your query.

We would like to take this opportunity to thank you for doing business with our Company.

If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect

Tracker Connect's reply04 Oct 2025, 10:47

Official