WK
William K
1 reviews | Active since Jan 2022
24 Apr 2025, 12:22
*********** assistance
I am writing to request immediate and competent assistance regarding an ongoing issue with my debit order. I have contacted your call center multiple times, but unfortunately, I have not received accurate or honest responses regarding when you will deducted from my account.
This situation is causing me significant frustration and inconvenience. I am now formally requesting that this matter be escalated to a senior staff member or a department manager who is authorized and capable.
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Replies (3)WK
William K's updateReviewer Update
24 Apr 2025, 12:28 I am writing to formally request immediate and competent assistance regarding an ongoing issue with my debit order. I have contacted your call center on several occasions, but I have not received clear or truthful information about when the deduction will be made from my account.
This situation is causing considerable frustration and inconvenience. I am therefore requesting that this matter be escalated to a senior staff member or department manager who is both authorized and capable of resolving it without further delay.
I would appreciate your urgent attention to this matter and look forward to a prompt and satisfactory resolution.
This situation is causing considerable frustration and inconvenience. I am therefore requesting that this matter be escalated to a senior staff member or department manager who is both authorized and capable of resolving it without further delay.
I would appreciate your urgent attention to this matter and look forward to a prompt and satisfactory resolution.
WK
William K's update24 Apr 2025, 12:28
Reviewer Update
I am writing to formally request immediate and competent assistance regarding an ongoing issue with my debit order. I have contacted your call center on several occasions, but I have not received clear or truthful information about when the deduction will be made from my account.
This situation is causing considerable frustration and inconvenience. I am therefore requesting that this matter be escalated to a senior staff member or department manager who is both authorized and capable of resolving it without further delay.
I would appreciate your urgent attention to this matter and look forward to a prompt and satisfactory resolution.
This situation is causing considerable frustration and inconvenience. I am therefore requesting that this matter be escalated to a senior staff member or department manager who is both authorized and capable of resolving it without further delay.
I would appreciate your urgent attention to this matter and look forward to a prompt and satisfactory resolution.
Tracker Connect's replyOfficial
24 Apr 2025, 12:40 Good day William Krugel,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply24 Apr 2025, 12:40
Official
Good day William Krugel,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's replyOfficial
24 Apr 2025, 13:38 Good day William Krugel, We confirm having contacted you and explained the resolution process of your query. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. Tracker Connect
Tracker Connect's reply24 Apr 2025, 13:38
Official
Good day William Krugel, We confirm having contacted you and explained the resolution process of your query. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. Tracker Connect