AW
Alan W

1 reviews | Active since Jul 2011

11 Dec 2015, 11:17

Are you *****ing all your clients ?

A couple of months ago I was retrenched , and some how overlooked my trackers , I recieve a call today saying I have been handed over ??? *** ? not one person called me from tracker to discuss this and secondly if Im out of contract with you and if I dont pay the first month and you suspend my service, SURELY then you cant charge me the second or third or forth or fifth month and then list me on the credit bureau for not paying for a service that was suspended ??? standard procedure you pay for a service , if the service is cancelled how can you still charge or list someone... however looking at all the complaints on hello peter , seems you have your own way of doing things.<br> <br> Besides all of this , your service is pathetic , how many times have I recieved batter disconnect messages and not rep**** and nothing gets done or phone call made . I would like someone to get back to me urgently !<br>

0
Replies (1)
Tracker Connect
Tracker Connect's reply11 Dec 2015, 11:20
Official
Hello Alwood1,

Your complaint dated the 11th of December 2015 has been noted.

Please be advised that we are currently investigating and will revert to you shortly.

Thanking you for your patience.

Melissa Naidu
Tracker Customer Care