ER
Elna R

1 reviews | Active since Nov 2015

01 Nov 2022, 07:51

APPARANT FAULTY DEVICE TO BE REPLACED

Got a call, stating that they do not get any signal from my device, and I should take my car to a Service Centre to check on the device. If found faulty, I must pay R595 for a replacement. MY QUESTION IS: What proof do I have that the device is Indeed faulty, and WHY must I pay for their Faulty device. I have not claimed anything from them in 6 years, and now this? BAD BAD BAD SERVICE. E

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Replies (2)
Tracker Connect
Tracker Connect's reply01 Nov 2022, 14:54
Official
  Good Day Elna,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect 
Tracker Connect
Tracker Connect's reply01 Nov 2022, 16:34
Official
Good day Elna,

Please note that we tried to get hold of you to no avail, please check your email and respond accordingly.

Tracker Connect