NM
Ntombizodwa M

1 reviews | Active since Nov 2018

04 May 2021, 15:49

APPALING SERVICE

I phoned Tracker during the month of December 2020 to cancel the debit order for my subscription of the C180 Kompressor as I have sold the car. I still gave the consultant who was assisting me the contacts of the new owner as he did not have a problem continuing with Tracker as a car track for his vehicle. and was told all is in order the debit order have been cancelled but the last subscription will still go through end of the month (December) which I understood. Suddenly I am now getting calls on daily basis for the past 3 months from Norman Bissett regarding my tracker subscription, What's worse with these calls you repeat one and the same story over and over to those guys from Norman Bisset. Clearly they do not bother to follow up with their client (Tracker) or they don't know what they are doing. Its really frustrating.

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Replies (1)
Tracker Connect
Tracker Connect's reply04 May 2021, 16:25
Official
Good day Ntombizodwa M, 
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect