JC
Janet C

1 reviews | Active since Aug 2023

15 Feb 2024, 15:07

App is Useless

I have not been able to use my Tracker App since last November. I have complained and they have reset my user name and password more times than I can remember. Today I was told that it was my Iphone and suggested that I get a 2nd device which will enable me to use the app. Ridiculous - when all other apps works 100% including Cartrack

0
Replies (2)
Tracker Connect
Tracker Connect's reply15 Feb 2024, 15:33
Official
Good day 

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter. 

We will revert to you shortly. 

Tracker Connect 

Tracker Connect
Tracker Connect's reply15 Feb 2024, 16:02
Official
 Good Day Janet,
 We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.    We would like to take this opportunity to thank you for doing business with our Company.  If there is absolutely anything else we can help you with, please feel free to contact us at any time. 

Tracker Connect