1 reviews | Active since May 2026
Annoying and Rude
I have had a tracker in my car for quite some time now. I only got it for insurance purposes. Over the last week, I have been pestered with calls from Tracker trying to convince me to add an emergency button at an additional cost. Every time, I have to politely decline 10 times before they stop pushing the sale. What really gets to me, aside from being called multiple times a week about the same service, is that every salesman suddenly became extremely rude as soon as they realise I’m not going to budge. More than once, they have hung up the call while I was still speaking to them. Super friendly when they try and get you to pay more, but it goes out the window as soon as they don’t come right. If I am kind and friendly while you’re bothering me at work, you can be when I politely decline your sales pitch too.
Thank you for bringing this matter to our attention.
We sincerely apologise for the frustration and inconvenience caused by the repeated sales calls and, more importantly, for the manner in which some of our representatives interacted with you.
We understand how disappointing it is to feel pressured after clearly declining an offer, and we are particularly concerned by your feedback regarding the rudeness of the consultants and the calls being disconnected while you were still speaking.
This is not the level of service or professionalism we expect from our team.
Your feedback has been noted and will be escalated to the relevant department for investigation and review.
We also respect your preference not to be contacted regarding additional products or services and would like the opportunity to update your communication preferences accordingly.
We will take the necessary steps to prevent further unwanted sales calls.
Kind regards,
Tracker Customer Services^ TPH
Thank you for bringing this matter to our attention.
We sincerely apologise for the frustration and inconvenience caused by the repeated sales calls and, more importantly, for the manner in which some of our representatives interacted with you.
We understand how disappointing it is to feel pressured after clearly declining an offer, and we are particularly concerned by your feedback regarding the rudeness of the consultants and the calls being disconnected while you were still speaking.
This is not the level of service or professionalism we expect from our team.
Your feedback has been noted and will be escalated to the relevant department for investigation and review.
We also respect your preference not to be contacted regarding additional products or services and would like the opportunity to update your communication preferences accordingly.
We will take the necessary steps to prevent further unwanted sales calls.
Kind regards,
Tracker Customer Services^ TPH
We trust all is well.
Please be advised that we attempted to reach out to you to no avail, we left voice messages.
Thank you for bringing this to our attention. Kindly note we have sent an email to advise further.
Tracker Connect.^BM
We trust all is well.
Please be advised that we attempted to reach out to you to no avail, we left voice messages.
Thank you for bringing this to our attention. Kindly note we have sent an email to advise further.
Tracker Connect.^BM