ANGRY - disappointing Service / we are paying for !!!

I am trying to to contact tracker to have a device fitted in my new vehicle ! We had a tracker fitted in my previous vehicle , which was traded in on Monday , we have been with tracker for years !!!

However to try and get a device transferred / reinstalled in my new vehicle appears to be virtually impossible as we cannot get anyone to call us back !!!! A previous issue my husband called in November last year ( 2023) to test my tracking device in my previous vehicle , a very rude consultant assisted him , however, he was told someone wiuld test it / track my vehicle and would call him back in 2 days - May 2024 we are still waiting!!!!

His vehicle is with Cartrack and what unbelievable service from them !!!!

Does tracker want to lose customers to other companies !!!!

I would appreciate a call back as this is affecting my insurance on my new vehicle !!!