An inefficient customer service - Tracker Connect

I am soo disappointed with Tracker.In January 2025,I bought a new car and terminated my old tracker contract and got a new one and got charged the termination fee in January.Fast forward,during the month of March 2025 I receive my statement for the month with another termination fee which I have been calling and querying and always being given excuses as to someone will resolve and call me.Even now it is unresolved but instead I get invoices showing miscellaneous charges for debit orders reversed.I am soo disappointed with their service for real.I also keep getting notifications with regards to my old tracking unit but have never received any notification for the new tracking unit.Their call centre is just not helpful as well as they keep taking me from pillar to post.